Privacy Policy

This policy explains how Emerged Power Distribution Company Ltd. ("Emerged Power", "we", "us") handles personal information collected through emergedpower.com and related enquiries. We are the controller of the personal information described in this policy.

This policy applies to visitors to our website, prospective and existing customers, suppliers and partners, investors and job applicants who contact us.

We collect only what we need to respond to you and deliver our services:

• Contact details — name, company, role, phone number and email address you provide in forms or correspondence.
• Site and energy information — site type, district, approximate roof area, grid connection, electricity bills and drawings you choose to upload.
• Newsletter preferences — the email address you subscribe with and your subscription status.
• Technical information — device and browser type, pages visited and approximate location derived from IP address, collected through essential and (with consent) analytics technologies.
• Recruitment information — CVs and supporting details sent to our careers team.

We do not intentionally collect sensitive personal information. Please do not include it in uploads or messages.

• To respond to enquiries and arrange site assessments, surveys and proposals.
• To prepare feasibility studies, savings estimates and contracts.
• To operate, monitor and maintain systems we build for customers.
• To send newsletters and updates you have asked for.
• To improve our website, services and security.
• To meet legal, regulatory, accounting and tax obligations.

We process personal information where it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with the law, for our legitimate business interests, or with your consent. Where we rely on consent — for example for newsletters or analytics cookies — you may withdraw it at any time.

We handle personal information in line with the applicable laws of the People's Republic of Bangladesh, including laws on information and communication technology, cyber security and personal data protection as in force from time to time. [Counsel to confirm the specific statutes and any registration requirements.]

We do not sell personal information. We share it only where needed:

• With engineering, installation and logistics subcontractors working on your project.
• With financing partners, where you ask us to arrange lease, PPA or loan options.
• With distribution utilities and authorities when applying for connections, net metering or permits on your behalf.
• With service providers who host our website, email and CRM under confidentiality obligations.
• Where required by law, court order or a competent authority.

Some of our service providers may store information outside Bangladesh. Where this happens we take reasonable steps to ensure the information receives an appropriate level of protection. [Counsel to confirm any data-localisation requirements.]

We keep personal information only as long as needed for the purposes above. As a guide:

We use administrative, technical and physical safeguards appropriate to the information we hold, including access controls, encrypted connections and staff confidentiality obligations. No system is completely secure; if we become aware of a breach affecting you we will act promptly and notify you where required.

Subject to applicable law, you may ask us to:

• Confirm whether we hold personal information about you and provide a copy.
• Correct information that is inaccurate or incomplete.
• Delete information we no longer need.
• Stop sending you marketing communications.
• Withdraw consent you have previously given.

Contact us using the details below. We may need to verify your identity before responding.

Our website uses a small number of cookies and browser-storage items. Essential items are always on; others are used only if you accept them in the cookie banner.

You can change your choice at any time by clearing this site's data in your browser, which will show the cookie banner again. Blocking essential items may stop parts of the site from working.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised. Significant changes will be highlighted on this page.

For privacy questions or requests, contact:

Emerged Power Distribution Company Ltd.

• Address: House #91, 2nd Floor, Road #13, Block D, Banani, Dhaka-1213
• Email: info@emergedpower.com
• Phone: +880 1670797616
• Office hours: Sunday–Thursday, 09:00–17:00