Services · Plant Monitoring
Every string, every five minutes, watched from Dhaka.
A plant can lose 5% of its output without a single breaker tripping. Our NOC reads every inverter and string around the clock, calls your site lead when something drifts, and proves performance with a report your lender will accept.
Sample monitoring dashboard for Gazipur Knit Composite (1,800 kWp) at Sun 13 Sep 2026 · 13:42 GMT+6: today's yield 6,048 kWh, performance ratio 81.6%, 30-day availability 99.4%. One string fault on INV-04 and thermal derating on INV-06 are open alarms.
- Data resolution
- 5-minute, string level
- NOC coverage
- 24/7 · Dhaka
- P1 acknowledge
- From 15 min
- Monthly report
- By working day 5
What we monitor
Four signals that show a plant losing money — before the bill does.
Plant-level totals hide faults. We watch the layers underneath: every inverter, every string, and the weather that explains the difference.
Metrics follow IEC 61724-1 definitions, so the numbers in your report match the ones in your lender's model.
Generation
AC and DC energy at every inverter and the export meter, compared live against your PVsyst forecast.
Performance ratio
Temperature-corrected PR, specific yield and availability — the three numbers lenders and auditors ask for.
String-level faults
Current deviation against block median, insulation resistance, arc-fault and inverter error codes, comms heartbeat.
Weather & soiling
Plane-of-array irradiance, module and ambient temperature, wind and rain — plus a soiling index from reference cells.
Alerting & escalation
From alarm to answer, on a clock.
Automated rules catch the drift; a named analyst decides what it means. Remote fixes happen in minutes — anything else goes to a technician with the diagnosis already done.
- DetectionRule engine · < 5 minalarm
- NOC analyst triageNamed analyst · ≤ 15 minclearable
- Remote resetInverter / logger restartlogged
- Client notifiedCall + WhatsApp · ≤ 30 min
- Field dispatchTechnician · 8–48 h
- Resolution & RCAWritten RCA · 5 days
01 · Detect
< 5 min
Rules on string current, PR, Riso, comms heartbeat.
02 · Triage
≤ 15 min
Analyst confirms it is real and assigns severity.
03 · Notify
≤ 30 min
Your site lead gets a call, not just an email.
04 · Fix & explain
8–48 h
Technician on site; RCA within five working days.
Reporting cadence
Numbers you can hand to a lender, a buyer or an auditor.
Live data for your engineers, a short digest for your managers, and a signed monthly report for everyone who asks whether the plant is earning its forecast.
Real time
Live portal & mobile app
5-minute data for every inverter and string, alarm history, and weather — for your engineers and ours.
Daily · 18:30
Digest
Yield vs forecast, open alarms and tomorrow's weather risk, by email and WhatsApp.
Weekly · Sunday
Exceptions report
Underperforming strings, soiling trend and tickets still open past target.
Monthly · working day 5
Performance report
PR, availability, specific yield, CO₂ and savings — signed off by the NOC lead.
Annually
Energy audit
Degradation trend, IV-curve campaign results and a maintenance plan for the year ahead.
Emerged Power
Monthly Performance Report
August 2026
EP-MPR-2608
Gazipur Knit Composite · 1,800 kWpPeriod 1–31 Aug 2026 · issued 7 Sep
- Energy delivered
- 192.0MWh
- +1.8% vs forecast
- Performance ratio
- 80.9%
- Target ≥ 80%
- Availability
- 99.6%
- Contract ≥ 99.0%
- Specific yield
- 106.7kWh/kWp
- CO₂ avoided
- 119t
- Grid cost avoided
- Tk 20.2lakh
Daily energy, MWh
ActualRain-affectedForecast avg
Engineer's notes
- 0112–14 Aug: three monsoon days cut yield 52% below forecast on those dates; no plant fault.
- 0219 Aug: INV-04 / STR-07 MC4 connector replaced after IR hotspot (RCA-0826-03).
- 03Block B cleaned twice; soiling index held below 3.0% all month.
Sample report · illustrative figures · the full report runs to 14 pages including string-level tables and ticket log.
Integration & compatibility
Mixed fleet, one dashboard.
We connect to the loggers and OEM clouds you already have, then normalise every brand into one data model — so a Huawei string and an SMA string are compared like for like.
Inverter platforms
Brand not listed? If the inverter exposes Modbus or a cloud API, we can almost always connect it. Supported list to be confirmed per site.
Protocols & systems
- Modbus TCP / RTU
- Direct inverter, meter and weather-station polling.
- SunSpec
- Standard information models for multi-brand fleets.
- REST API · MQTT
- OEM cloud APIs pulled into one normalised data model.
- IEC 60870-5-104 · OPC UA
- SCADA integration for IPP and utility-scale plants.
- DLMS / IEC 62056
- Revenue-meter reads for net-metering reconciliation.
Pricing
Priced per kWp, so it scales with your plant.
Three tiers, from portal access for in-house teams to full NOC coverage with dispatch. Bundle with an AMC and monitoring is included.
Compare AMC packagesMonitor
Portal access, alarms and a monthly summary for owner-operated plants.
Tk 18/ kWp / month
- 5-minute string-level data & portal
- Mobile app & automated alarms
- NOC analyst alarm triage
- P1 acknowledge target — 1 h
- Daily digest & weekly exceptions
- Signed monthly performance report — summary only
- Field-dispatch coordination & RCA
- Annual energy audit
Monitor + Report
NOC-triaged alarms, weekly exceptions and a signed monthly report.
Tk 30/ kWp / month
- 5-minute string-level data & portal
- Mobile app & automated alarms
- NOC analyst alarm triage — business hours
- P1 acknowledge target — 30 min
- Daily digest & weekly exceptions
- Signed monthly performance report
- Field-dispatch coordination & RCA
- Annual energy audit
NOC Assured
24/7 analyst coverage, 15-minute P1 acknowledge and dispatch coordination.
Tk 45/ kWp / month
- 5-minute string-level data & portal
- Mobile app & automated alarms
- NOC analyst alarm triage — 24/7
- P1 acknowledge target — 15 min
- Daily digest & weekly exceptions
- Signed monthly performance report
- Field-dispatch coordination & RCA
- Annual energy audit
Prices exclude VAT, datalogger hardware and SIM data. 12-month minimum term. Plants under 100 kWp are billed at a flat monthly fee. Indicative prices.
Narayanganj · November 2024
Monitoring in practice
2.4 MWp net-metered array across a denim mill
- Result
- 3.9 yrs
- simple payback
- Sector
- RMG & Textiles
- Client
- Denim mill
The challengeA buyer-mandated renewable target for 2026 and a roof shared by four separate buildings with different pitches.
The result3.1 GWh a year of clean generation, documented for buyer sustainability audits, with payback tracking at 3.9 years.
FAQ
Monitoring questions we hear every week
Straight answers on data, hardware and what happens when things go wrong.
Ask an engineerFree · no obligation
See your plant the way our NOC sees it.
Send us read-only access to your logger or OEM portal. We'll show you what the last 90 days of data say about your plant — free.
What you receive
- 0190-day performance health check
- 02Datalogger & comms compatibility check
- 03Monitoring proposal in 5 working days